• KUALITI ALAM CUSTOMER PROFILE
  • Clinical Waste Marketing Departement
  • Ladang Tanah Merah A3 Division
  • 71960 Bukit Pelandok
  • Negeri Sembilan
  • Tel : 606-6662000 Fax : 606-6662060

THIS AGREEMENT (“Agreement”) is made on the           

 

BETWEEN:

 

(1)   KUALITI ALAM SDN BHD, (Company No. 230440-V), a company incorporated in and under the laws of Malaysia with a registered address at 13-1, Mercu UEM, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia  (the “KASB”) of the one part; and

 

(2)   The Party whose name, address and particulars are set out in Section 1 of Annexure 1 (the “Customer”);

 

KASB and the Customer shall collectively be referred to as the “Parties” and each a “Party”.

 

WHEREAS:

 

(A)   KASB is a company involved in inter alia the businesses of providing waste collection, transportation, disposal, treatment, and waste management related services.

 

(B)   The Customer owns and operates a healthcare facility as set out in Section 1A of Annexure 1.

 

(C)   The Customer wishes to, on exclusive basis, engage KASB for the Services, and KASB has agreed at the request of the Customer, to provide the Services (as defined in Clause 1), upon the terms and subject to the conditions contained herein.

 

NOW IT IS HEREBY AGREED as follows:

 

1.      DEFINITIONS

 

 

 

Consignment Note

means the consignment note which incorporates all the requirements as contained in the Environmental Quality (Scheduled Wastes) Regulations of 2005, acknowledging the collection of Waste signed by KASB and/or KASB’s nominated transporter, and the Customer, in a form issued by KASB.

 

Services

means the services of KASB referred to in this Agreement and specifically set out in Clause 6, or as the context may require, a specific part thereof.

 

Sharp Instruments”

means small, sharp or cutting instruments, which is likely to penetrate or perforate the skin on contact and includes needles, small scissors, blades and scalpels, but shall exclude metal bars, and/or such similar objects which will likely to cause damage the waste treatment facility owned by KASB.

 

Site

means the site designated for the collection of the Waste pursuant to this Agreement.

 

Standard Rates

means the fees and charges of KASB for the provision of the Services and as specified in Section 2 of Annexure 1 and/or any other rates revised by KASB in accordance to Clause 5.1 hereinafter  mentioned.

 

Term

means the duration of this Agreement as specified in Section 4 of Annexure 1 and continues for as long as this Agreement is subsisting unless terminated in accordance with  Clause 12 hereof.

 

Waste

means the clinical waste or disposal matter expressly specified in Section 6 of Annexure 1. For the avoidance of doubt and for the purpose of this Agreement, waste which is/are not specified under Section 6 of Annexure, shall not be considered as waste.

 

Waste Information Form

means the Waste Information Form as herein appended under Annexure 2.

 

 

Wheeled Bins

means items specified in Section 7 of Annexure 1 provided to the Customer by KASB on loan basis in accordance with Clause 8(i) hereof.

 

2         DATE OF COMMENCEMENT

 

2.1   Date of Commencement

 

This Agreement shall commence on the date specified in Section 4 of Annexure 1 and shall, unless earlier terminated in accordance with Clause 12, continue for the full duration of the Term.

 

2.2   Extension of Term

 

The Parties may, if they so desire, not later than 30 days prior to the expiry of the Term, mutually renew this Agreement in writing for a further term (the "Extended Term”) commencing on the date following the date of expiry of the Term.

 

3       APPOINTMENT

 

The Customer hereby appoints KASB, and KASB hereby accepts the Customer’s appointment, as an independent contractor, on an exclusive basis, during the Term, to carry out the Services.

 

4       Information to be transmitted by the Customer

 

For the purpose of the Services, the following details shall be provided by the Customer to KASB, in writing, within 14 days, or such other period as determined by KASB, commencing from the date of this Agreement:

 

(a)      the specific location of the Site;

 

(b)      the proposed frequency of collection; which will require to be agreed by KASB;

 

(c)      the nature and confirmation of the Waste and to further complete the Waste Information Form;

 

(d)      any special information concerning the nature of the Waste without which KASB would not be able to safely and properly collect and dispose of such Waste or which would not reasonably be determined from the description of the Waste;

 

(e)      the quantity of any consumables required by the Customer;

 

(f)       confirmation to undertake to calibrate the Waste weighing scale once a year with approval permit; and/or

 

(g)      any such details as may be required by KASB from time to time for the Services.

 

For the avoidance of doubt, KASB shall not be liable or obliged to provide the Services and/or be responsible for any liabilities, if the Customer shall fail to provide sufficient details required by KASB, from time to time.

 

5       REMUNERATION AND TERMS OF PAYMENT

 

5.1   Fees

 

In consideration of the provision of the Services, the Customer shall, during the Term, pay to KASB the fees and other payments in accordance with the Standard Rates, provided that after the first 3 years of the Term, KASB shall be entitled to review the Standard Rates.

 

5.2  Terms of Payment

 

(a)    Subject to KASB’s approval on the form of payment before any collection of Waste is made, all payments to KASB shall be made against KASB's invoices in one of the following forms:

 

(i)    Cash payment upon KASB’s collection of the Waste at Site;

(ii)   Cheque payment (payable to Kualiti Alam Sdn Bhd) upon KASB’s collection of the Waste at Site;

(iii)  Credit Card payment (if applicable) upon KASB’s collection of the Waste at Site; or

(iv)  Credit terms (only to qualified customers).The Customer shall pay the amounts payable to KASB within 30 days of receipt of invoices submitted by KASB.

 

(b)         If the Customer fails to pay KASB in accordance with the approved form of payment, KASB shall be entitled to a late payment interest of 1.5% per month imposed against the total amount of the outstanding payment, to be calculated commencing from the date where the Customer defaults in payment until the day KASB receives the outstanding payment from the Customer.

 

6       KASB’S COVENANTS, UNDERTAKINGS, AND SERVICES

 

KASB hereby undertakes to provide the Services as follows:-

 

(a)     to collect on the agreed collection day all Waste from the Site and for the purpose of this Agreement, Waste shall only be deemed to have been collected from the Site once KASB has signed and returned the relevant Consignment Note to the Customer;

 

(b)     to supply, and maintain, for the Customer, sufficient unit of 240 litre wheeled bins, provided such Customer requires KASB to collect at least 100kg of Waste per trip/per week,  and the Customer procure the collection of such Waste, which has been properly stored or placed in the Wheeled Bins from the designated area at the Site. KASB shall not be obliged to collect any Waste unless such Waste has been properly stored or placed in the Wheeled Bins supplied by KASB and in accordance with any instruction with respect to the storage of Waste supplied by KASB to the Customer;

 

(c)     to procure the proper transportation and treatment of all Waste collected by KASB or KASB’s nominated transporter to KASB’s waste treatment facility site.

 

(d)     to provide consumables in accordance with Schedule 1-B, provided such Customer requires KASB to collect less than 100kg of Waste per trip/per week;

 

(e)     to comply with all applicable laws, statutory rules and regulations and any directions of the relevant regulatory authority in effect relating to the collection, transportation, disposal, treatment of Waste; and

 

(f)      to advise the Customer as soon as practicable of any changes in the collection schedule or any factor which is likely to materially affect the Services.

 

7       LIMITATION OF LIABILITY

 

KASB shall not be under any liability to the Customer in respect of any loss or damage (including indirect or consequential loss or damage) however caused, which may be suffered or incurred or which may arise directly or indirectly due to the acts of the Customer, its servant or agent or other third parties.

 

8       CUSTOMER’S COVENANTS AND UNDERTAKINGS

 

The Customer hereby covenants and undertakes as follows:-

 

(a)     to strictly ensure that the Waste is properly segregated, secured, and kept in proper colour-coded bags and that all Sharp Instruments are properly separated and placed in approved Sharp Instruments containers. The Customer agrees that KASB is entitled refuse to collect in whole or in part, Waste which have not been properly segregated and stored;

 

(b)     to strictly ensure that only Waste as specified under Annexure 1 shall be loaded on the Site and be provided to KASB for the purpose of the Services, and further agrees to indemnify and keep indemnified KASB from and against any damage or losses suffered by KASB arising from the Customer’s failure, or default or whatsoever, to ensure that only Waste as specified under Annexure 1 shall or have been provided to KASB;

 

(c)     to designate a suitable area at the Site for collection of all Waste. KASB shall not be obliged to collect any such Waste in the event the designated Site has been changed without prior sufficient notice being given to KASB;

 

(d)     to ensure that the Consignment Note provides an accurate description of the Waste and that the Waste available at the Site for collection by KASB or KASB’s nominated transporter, wholly conforms with the description and/or information as provided in the Consignment Note furnished by the Customer, failing which KASB shall be entitled to refuse or revoke its prior acceptance (where relevant), or accept such Waste and charge the Customer the additional cost incurred including but not limited to the charges for handling, transporting, storing and treating the non-conforming Waste;

 

(e)     to be solely responsible for the safety and health of all its employees and servants;

 

(f)      to nominate a representative(s) with authority to sign any Consignment Note or confirm any inspection of Waste and generally to agree any matter with KASB or its transporter;

 

(g)     to take all reasonable safety precautions and measures in respect of the handling, segregation and storage of Waste prior to and up to the time of collection by KASB;

 

(h)     to comply with all applicable laws, statutory rules and regulations in effect relating  to  the storage, segregation, and handling of Waste and shall keep itself informed of the laws, statutory rules and regulations which may affect such Waste in its possession, at all times;

 

(i)      to ensure the proper use and storage of all Wheeled Bins supplied to the Customer pursuant to this Agreement which remains the property of KASB and are to be returned to KASB upon termination of this Agreement;

 

(j)      to replace or compensate KASB against all damage or loss of bins including to compensate KASB against all damage or loss of such bins suffered by KASB arising from the negligence, default, wilful act and/or omission of the Customer or its employees or agents save that the Customer shall not be liable for any normal wear and tear of such bins;

 

(k)     to bear the costs and expenses incurred in relation to the damage or loss of the Wheeled Bins arising from the negligent, default, and/or wilful act or omission of the Customer or its employees or agents save for any normal wear and tear of the Wheeled Bins;

 

(l)      to, as and when instructed, fill and complete the Waste Information Form;

 

(m)   to pay to KASB, cancellation fees, if the Customer fails to adhere to the Collection Schedule under Schedule 1A, and/or any  other collection time agreed between the Parties;

 

(n)     to hold clear title and  ensure that there are no legal restrain or order that would prohibit transfer of possession or title to the Waste for the Services; and

 

(o)    to communicate any hazards and risks known to the Customer to be incidental in connection to the Services.

 

9       TITLE AND RISK

 

(a)    The risk of loss and spillage during transportation of the Waste (“Transportation Risk”) passes to KASB or KASB’s nominated transporter, upon the loading of the Waste onto the vehicles utilized for the collection of the Waste at the Site.

 

(b)    Save except for the Transportation Risks, all risks and liability including but not limited to the ownership, title, and all other incidents of ownership related risks, shall be borne by the Customer, and such risks and liability shall only be passed to KASB, after KASB has treated the Waste.

 

10     COLLECTION OF WASTE

 

(a)     Waste shall be collected at the time and Site, as the Parties may agree from time to time. At the time of collection, the Waste shall be weighed by KASB and the weight of such Waste shall be verified by the representatives of KASB. The weight of such Waste shall be noted in the Consignment Note. A copy of the Consignment Note shall be given by KASB to the Customer and shall be conclusive evidence of collection of the Waste described therein including its weight. The Parties hereby agree that the weight of Waste as stated by KASB’s weighing equipment shall be final and conclusive.

 

(b)    In the event that KASB subsequently determines that:

 

(i)      any of the waste collected from the Site includes any wastes for which KASB is not licensed to provide any treatment or disposal service under the laws of Malaysia including but not limited to the Malaysian Environmental Quality Act 1974 and regulations thereunder; and/or

 

(ii)     the Waste are in condition such that it will increase the extent of hazard, or risk undertaken by KASB,

 

then KASB reserves the right to revoke its acceptance of such waste as made at collection from the Site and such revocation will operate to revest the Transportation Risk to the Customer as if such Transportation Risk had never been passed to KASB. For the avoidance of doubt, all risks and liability including but not limited to the ownership, title, and all other incidents of ownership related risks whatsoever, shall remain and be borne by the Customer. In such event, KASB shall arrange for the lawful transportation and return of such waste to the Customer at the Site within a reasonable time after notice of revocation of acceptance has been communicated to the Customer unless the Parties agree to an alternative lawful manner of disposal of such waste. The Customer shall pay KASB for all expenses incurred by KASB in relation to the return of such waste including but not limited to the handling, transporting, and storing of such waste, or agreed alternative disposal, and charges for any work done by KASB prior to the revocation of the acceptance by KASB. All risks, liabilities and costs arising from the foregoing shall be borne by the Customer.

 

11     INDEMNITY

 

Unless attributable to any negligence, wilful act or breach of this Agreement by KASB, its directors, officers, employees, servants, and/or agents, the Customer shall at all times save harmless and indemnify KASB, its directors, officers, employees and/or servants of KASB and each of the respective successors and permitted assigns of KASB and each of them (collectively, the “KASB Indemnified Parties”), from and against all damages, interest, fines, deficiencies, tax(es), penalties whether or not arising from breach of any laws or statutory compliance, losses, costs, liabilities and expenses (including legal fees and disbursements on solicitor-client basis) suffered or incurred by KASB Indemnified Parties, which may arise out of or in connection with:

 

(a)      any breach, negligence, omission, non-observance or non-performance by the Customer, its directors, employees and/or servants, which relates to the terms of this Agreement and/or the Customer’s responsibilities under this Agreement; and

(b)      any act or omission of the Customer, its directors, employees, servants, and/or agents, which causes KASB Indemnified Parties, directly or indirectly to have any liability whatsoever under this Agreement.

 

12     TERMINATION

 

12.1 Termination of this Agreement

 

During the Term, KASB may forthwith terminate this Agreement as a whole by providing written notice to the Customer if the Customer is:

 

(a)     in breach of this Agreement which in case of a breach capable of being remedies, have not remedied within thirty (30) days of the receipt by the Customer of a notice from KASB identifying the breach and requiring remedy; or

 

(b)     unable to pay its debts or enters into compulsory or voluntary liquidation (other than for the purposes of effecting a reconstruction or amalgamation in such manner that the company resulting from such reconstruction or amalgamation if a different legal entity shall agree to be bound by and assume the obligations of the relevant Party under this Agreement) or compounds with or convenes a meeting of its creditor or has a receiver or manager or an administrator appointed or ceases for any reason to carry on business or tales or suffers any similar action which in the opinion of KASB means that the Customer unable to pay its debts.

 

For the avoidance of doubt, termination of this Agreement shall not affect the accrued rights of the Parties arising in any way out of this Agreement as at the date of termination including but not limited to the right to recover damages against the other Party.

 

13     ADVERSE CHANGES

 

Notwithstanding the terms herein contained in this Agreement, KASB shall be entitled to adjust the Standard Rates and/or terms of this Agreement, in the event of any changes resulting from general economic, global conditions, conditions in the Parties’ industry, region, or changes in applicable law or regulation of Malaysia, which adversely affects the Services.

 

14     DISPUTE RESOLUTION

 

14.1 Amicable Settlement

 

Any dispute, controversy or claim arising out of or in relation to this Agreement, or the breach, termination or invalidity thereof shall be settled, insofar as it is possible, by mutual consultation and consent, between the senior managers and/or chief executive officers of the Parties. If the Parties are unable to reach mutual consent within thirty (30) days after the notice by either Party of the dispute, the question shall be settled by arbitration in accordance with Clause 14.2 below.

 

14.2 Arbitration

 

In the event the Parties fail to resolve the dispute amicably within the specified period, such dispute shall be decided by arbitration in accordance with the Rules for Arbitration of the Kuala Lumpur Regional Centre for Arbitration (“KLRCA”) before an arbitrator to be agreed by the Parties or failing agreement within fourteen (14) days after any Party has given to the other Party a written request to concur on the appointment of an arbitrator, to be nominated, on the application of any Party, by the Chairman/Director of the KLRCA. The decision of the arbitrator shall be final and binding on the Parties. Any such arbitration shall be heard at the KLRCA using the facilities and system available at the centre or at such other venues as may be specified by the arbitrator and agreed by the Parties and the arbitration shall be conducted wholly in the English language. Notwithstanding the foregoing provision, the Parties shall not be released from performing their obligations hereunder by reason of any arbitration proceedings being instituted.

 

15     MISCELLANEOUS

 

15.1  Any notice, communications or invoices to be given under this Agreement shall be in writing and deemed to have been sufficiently given when delivered in person or by registered mail, postage prepaid, return receipt requested, overnight in mail or confirmed facsimile transmission to the address of the respective party set out in this Agreement.

 

15.2  If any provision of this Agreement shall be adjudged as illegal, invalid or unenforceable, such illegality, invalidity or unenforceability shall not affect the legality, validity or unenforceability of the Agreement as a whole or of any of the provision hereof not so adjudged.

 

15.3  Any failure of a party to enforce any provision of this Agreement will not constitute a waiver of such provision or prejudice the right of the party to enforce such provision at a subsequent time.

 

15.4  This Agreement shall be binding upon the successor on title, legal representatives and permitted assign of the parties hereto and shall be deemed a master agreement which terms and conditions shall be applicable to each and every consignment tendered by the Customer to KASB.

 

15.5  No modification, amendment or waiver of any of the provisions of this Agreement shall be effective unless made by mutual consent and made in writing by way of supplementary agreement specifically referring to this Agreement and duly signed by the Parties. The provisions in respect of such amendment, variation or modification thereof shall be supplemental to and be read as integral part of this Agreement which shall remain in full force and effect as between both Parties.

 

15.6  This Agreement contains the entire understanding between the Parties with respect to the subject matter hereof and supersedes and cancel all prior agreements, representations, acceptance, letter, negotiations, understandings, inducements or conditions, express or implied, oral or written, between the Parties with respect to or in connection with any of the matter or things to which this Agreement applies or refers.

 

15.7  The Parties shall hold in strict confidence all information furnished by the other Party under this Agreement. Any such information shall not be disclosed to any third party without the prior written consent of the Party which had originally disclosed such information first being obtained, unless disclosure of such information is necessary for the proper discharge of either Parties’ rights or obligations under this Agreement and in law.

 

15.8  This Agreement shall be governed by and construed according to the laws of Malaysia and the parties irrevocably submit to the exclusive jurisdiction of the courts of Malaysia.